Dear Miss Kelly,
Thank you for your letter of 16th April
ref. CDT/33561-2003/Kelly CIU which I received today. A
copy is attached to this email.
In paragraph 1 you say...
"I understand that you have asked the Legal Services Ombudsman
to look at how we dealt with your matter"
This is not EXACTLY correct. Your Office was
CC'd on my various mails to the OLSO as long ago as February.
What I AM asking is that the OLSO look at how you
FAILED TO DEAL WITH MY "MATTER"... there IS a difference as I am sure you will
own. I am also asking the Ombudsman to take
over the investigation herself rather than simply send it
back. It is evident that the OSS/CCS failed in 2004 and
2005 and that your Office is reluctant to acknowledge this truth. It is my
belief (now) that you will ALWAYS remain bised if only in an attempt to hide the
earlier failings of the Law Society.
Would you please forward this email to the Quality
and Services Standards Team (or whatever they call themselves these
days)?
Sirs,
Would you please explain why it has taken almost 2
MONTHS for the SRA/CIU to forward their file to the OLSO?
I look forward to hearing from you.
Yours sincerely
Spenser Poultney