Our ref: CDT/56504-2008/CIU ADMIN

Private and Confidential

Mr S Poultney

Endersley

Welton Road

RADSTOCK

BA3 3UD

Solicitors Regulation Authority

8 Dormer Place

Leamington Spa

Warwickshire

CV32 5AE

DX; 292321 Leamington *

UK: 0870 606 2555

Int: +44(0)1527504450

30 December 2008

Dear Mr Poultney

Regulating the Profession

Your report about FDC Law

Thank you for your letter reporting your concerns regarding the above. A file has been

opened in the Conduct Investigation Unit. I enclose an information sheet about this Unit and

its approach.

Your file will be allocated to a caseworker within the next 4-6 weeks. Please accept my

apologies for the delay.

Once the caseworker has considered the matter they may send a copy of your letter to the

solicitor concerned.

If at any time during our investigation you have anyconcerns about our service, please let us

know. We have an internal complaints procedure to deal with these issues, and we will do

everything we can to resolve your complaints and respond positively to your comments.

If in the meantime you have any queries please feel free tocontact this Unit.

Yours sincerely

^Jo 0^^

Amy Rheams

Customer Services Officer

Conduct Investigation Unit

Encl. Information Sheet - IS037A

**Please quote our above reference whenever contacting us**

If corresponding by e-mail please quote our reference in the subject heading

Direct line 01926 439741

Direct fax 01926 487106