Comments made about the LCS/SRA by complainants...
In responding to our survey complainants made the following comments about the Legal Complaints Service (LCS) and/or the Solicitors Regulation Authority (SRA)
THE SERVICE PROVIDED WAS POOR AND SLOPPY / THE LAW SOCIETY IS THERE TO PROTECT THE LAWYER
Fraud investigation dept refused to intervene and contact police / My complaint against ombudsman now sent to Scotland
3 complaints between 2001 and 2005 against the same solicitor /
THEY HIDE BEHINED HIDEN RULES AND PAPER / NOTHING SHORT OF A COVER UP
Concrete written evidence ignored
We are two disabled 69 years old pensioners / They investigated nothing.
USELESS / THEY TRAP U WITH PAPER IN THE HOPE U GIVE UP
Education and medical negligence law / The LCC covered the law firm while the ombuds covered the LCC's tracks
The Personal Injury Litigation side of this firm are a complete sham. / Ombudsman not 'found' yet
twisted and fiddled everything / an organised cover up
Richard Caplan denied I was a client of his firm to LCS / My complaint has been sent to Scottish Ombudsman
they hid behind paper hoping i would give up / no regulation what sover its a free for all. NO PUNTER PROTECTION
fraud, no costing etc / What do they door regulate
Poor service complaint was largely ignored /
What folks said about the OLSO here
http://www.lcs-test.co.uk/comtlso.htm
Comments made about the OLSO by complainants...
Folks who are unhappy with the "Service" provided by the Law Society can complain to the Legal Services Ombudsman (LSO) - see here. In theory, at least, the Ombudsman can order the Law Society to re-open the complaint and/or pay order the Law Society to pay compensation for their "poor service".
Some of our survey respondents DID complain to the Office of the Legal Services Ombudsman (OLSO). Their comments about their experiences with this office are below:-
harassing and intimidating me then sent my complaint to scottish ombud
Useless
the LSO HAVE REFUSED TO ACKNOWLEDGE ANY FURTHER CORRESSPONDENCE FROM M
Fully supported caseworker's decision not to investigate
An incestuous extension of the LCS, and NOT independent
workshy and protecting lawyers
Useless
Useless
They failed in their duty to even look at it
See http://www.leasehold-outrage.com/pg_lso/legal_services.htm #2
None so far
Useless
I was intimidated and threatened by Robert Bartram
Useless
OLSO Lied to avoid investigating
great reluctance
same
report supported my complaint
Useless