Dear Sirs,
 
Thank you for your letter (copy attached "YetMoreDelays.pdf") of 7th May 2009.  I await your reply with interest.
Whilst you are about it please consider the following...
  1. I have heard NOTHING from the Quality and Services Standards Team.  Why?
  2. Your letter of 7th May states ... "Once our review has been completed our file will be returned to the Legal Services Ombudsman..."  Can I take it that you have already decided the outcome and that your "review" was complete before you even started?  If so, what is the POINT of this exercise, which serves only to delay matters further?
  3. Can I ask why you NEED the "file" to answer the ONE simple question below? i.e.  "Would you please explain why it has taken almost 2 MONTHS for the SRA/CIU to forward their file to the OLSO?"
  4. Ummm... By the time we have dealt with this LATEST round of delays... won't the question be  "Would you please explain why it has taken almost 4 MONTHS for the SRA/CIU to EFFECTIVELY forward their file to the OLSO?"
  5. Have you just invented Perpetual Motion (in addition to time-travel)?  ... with your file endlessly travelling?
I look forward to hearing from you.
 
Your Sincerely
Spenser Poultney
 
Will the OLSO PLEASE NOTE...
I am asking the Ombudsman to take over the investigation herself rather than simply send it back.  Could THIS be the reason for MoreDelays.pdf (also attached?)  This seemingly pointless request for the return of the file appears to come from the SRA... but DOES it?
 
Self URL http://www.lcs-test.co.uk/YetMoreDelays.htm
Attachment 1 http://www.lcs-test.co.uk/images/YetMoreDelays.pdf
Attachment 2 http://www.lcs-test.co.uk/images/sra16042009.pdf
Attachment 3 http://www.lcs-test.co.uk/images/MoreDelays.pdf
Original Email (below) http://www.lcs-test.co.uk/AK.htm
 
----- Original Message -----
From: Spenser Poultney
To: ciunit@sra.org.uk ; lso@olso.gsi.gov.uk
Cc: spenser@legalxchange.co.uk
Sent: Monday, April 20, 2009 11:08 PM
Subject: Your letter 16th April - Alison Kelly

Dear Miss Kelly,
 
Thank you for your letter of 16th April ref. CDT/33561-2003/Kelly CIU which I received today.  A copy is attached to this email.
 
In paragraph 1 you say...
 
"I understand that you have asked the Legal Services Ombudsman to look at how we dealt with your matter"
 
This is not EXACTLY correct.  Your Office was CC'd on my various mails to the OLSO as long ago as February.
What I AM asking is that the OLSO look at how you FAILED TO DEAL WITH MY "MATTER"... there IS a difference as I am sure you will own.  I am also asking the Ombudsman to take over the investigation herself rather than simply send it back.  It is evident that the OSS/CCS failed in 2004 and 2005 and that your Office is reluctant to acknowledge this truth.  It is my belief (now) that you will ALWAYS remain bised if only in an attempt to hide the earlier failings of the Law Society. 
 
Would you please forward this email to the Quality and Services Standards Team (or whatever they call themselves these days)?
 
Sirs,
 
Would you please explain why it has taken almost 2 MONTHS for the SRA/CIU to forward their file to the OLSO?
 
I look forward to hearing from you.
 
Yours sincerely
Spenser Poultney
 
[Home]