Comments made about the OLSO by complainants...
Folks who are unhappy with the "Service" provided by the Law Society can complain to the Legal Services Ombudsman (LSO) - see here. In theory, at least, the Ombudsman can order the Law Society to re-open the complaint and/or pay order the Law Society to pay compensation for their "poor service".
Some of our survey respondents DID complain to the Office of the Legal Services Ombudsman (OLSO). Their comments about their experiences with this office are below:-
I was intimidated and threatened by Robert Bartram
same
OLSO Lied to avoid investigating
None so far
the LSO HAVE REFUSED TO ACKNOWLEDGE ANY FURTHER CORRESSPONDENCE FROM M
See http://www.leasehold-outrage.com/pg_lso/legal_services.htm #2
crap
useless
Fully supported caseworker's decision not to investigate
They failed in their duty to even look at it
Worse than SRA
An incestuous extension of the LCS, and NOT independent
Useless
Useless
JUST AS USELESS
Useless
workshy and protecting lawyers
BIAS
They didn't even read my compliant properly, obvious from their reply
Useless
great reluctance
forced LCS ot reopen complaint
JUST AS USELESS
Useless
Useless
useless
M's Manzoor expressed personalconcern but OLSO supported LCS
has no power /skills to investigate, no interest in a fair investigati
harassing and intimidating me then sent my complaint to scottish ombud
report supported my complaint
JUST AS USLESS
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