Comments made about the OLSO by complainants...
Folks who are unhappy with the "Service" provided by the Law Society can complain to the Legal Services Ombudsman (LSO) - see here. In theory, at least, the Ombudsman can order the Law Society to re-open the complaint and/or pay order the Law Society to pay compensation for their "poor service".
Some of our survey respondents DID complain to the Office of the Legal Services Ombudsman (OLSO). Their comments about their experiences with this office are below:-
They failed in their duty to even look at it
useless
useless
crap
Useless
JUST AS USLESS
Declared out-of-time but refused to recogniseLCS deception
Useless
PC Moore told me they arrest me if I keep on complaining
Fully supported caseworker's decision not to investigate
They didn't even read my compliant properly, obvious from their reply
I was intimidated and threatened by Robert Bartram
Useless
same
Dishonest, & worse than useless
JUST AS USELESS
Does not comply with her own rule book
An incestuous extension of the LCS, and NOT independent
usless
Useless
OLSO Lied to avoid investigating
M's Manzoor expressed personalconcern but OLSO supported LCS
BIAS
See http://www.leasehold-outrage.com/pg_lso/legal_services.htm #2
JUST AS USELESS
forced LCS ot reopen complaint
STILL WAITING TO HEAR BACK FROM OLSO
has no power /skills to investigate, no interest in a fair investigati
Useless
harassing and intimidating me then sent my complaint to scottish ombud
Worse than SRA
Useless
the LSO HAVE REFUSED TO ACKNOWLEDGE ANY FURTHER CORRESSPONDENCE FROM M
OLSO MADE A COMPLAINT AGAINST ME
workshy and protecting lawyers
None so far
report supported my complaint
first one was stepped down so temporary LSO bias cover up was enabled
great reluctance
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