Comments made about the Q&S Team by complainants...
Folks who are unhappy with the "Service" provided by the Law Society can complain to the Quality and Service Standards Team (Q&S) - see here. In theory, at least, they can pay compensation for "poor service".
Some of our survey respondents DID complain to the Q&S Standards Team. Their comments about their experiences with this office are below:-
useless
useless
crap
Useless, evaded critical issues
Find some fault, and award me compensation
Did not address issues
Monumentally useless
Good first letter then IGNORED all issues
ACKNOWLEDGED MY COMPLAINT
Just rubber stamp whatever the caseworker does
POLICE WILL ARREST ME IF I KEEP ON COMPLAINING
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